What is a Privacy Policy?

When using the services or accessing the ERATHOS website, it’s important that you read this Privacy Policy carefully. This document is designed to protect your privacy and personal data. ERATHOS adheres to the General Data Protection Law (Law No. 13.709/18 - "LGPD") and other applicable regulations.

By using our services or accessing our website, you agree to this Privacy Policy. You can access it at any time. ERATHOS collects, stores, and uses your data to provide the best possible experience for you.

This Policy may be updated over time. In such cases, the date of the last modification will be indicated at the top of this page.

If you have any questions, contact us at: privacidade@erathos.com.

Definitions

  • WEBSITE USER: Anyone who visits the ERATHOS website. There are two types:

    • PROSPECT: A user who fills out a form to access exclusive content or contact the ERATHOS team.

    • CONTRIBUTOR: A user submitting original content for publication on our blog via the contributor form.

  • PLATFORM USER: A user who accesses ERATHOS services and features through our Platform.

How This Privacy Policy Is Organized

This policy explains:

  • What data we collect;

  • Why we collect it and how we use it;

  • Who we share it with and why;

  • How it is stored and protected.

"Collecting data" means we access personal information that identifies you.

What Data We Collect

When filling out forms on our website:

Website Users:

  • Full name

  • Email

  • Phone number

  • Profession

  • Gender

Platform Users:

  • First and last name

  • Email

  • Company name

Automatically collected during website/platform use:

  • Location

  • IP address

  • Date and time of page visits

  • Last login time

  • Registration date

  • Interaction events (clicked buttons, visited pages, click count)

If you lose your password, we’ll use your registered email to recover it.

Why We Collect This Data

DataPurposeNamePersonalized contact and account creationEmail / PhoneContact, marketing communications, minimum registration, promotionsGender / ProfessionMarketing campaign optimizationBrowsing DataUX improvements, product optimization, marketing analytics

By submitting this information, you consent to these purposes.

Do We Collect Sensitive Data?

According to the LGPD, sensitive data includes information like race, religion, political views, health, or biometric data.

ERATHOS only collects one sensitive data point: Gender.
This is used exclusively to improve marketing and product campaigns.

We do not discriminate based on race, age, gender, ethnicity, or nationality.

Cookies and External Links

We use cookies to identify and store visitor information. You can disable cookies via your browser or antivirus software.

External links (e.g., YouTube, Instagram, Facebook, LinkedIn) may collect data outside of our control. We recommend reviewing their respective Privacy Policies.

Data Storage

We store data only for as long as needed to fulfill its purpose or comply with legal requirements.

Your data is stored on Amazon AWS cloud servers located outside Brazil. Learn more about AWS’s policy here.

We use SSL encryption to protect data in transit and at rest.

International Data Transfer

Because our servers are located outside Brazil, your data may be internationally transferred, in accordance with the law.
By using our site or platform, you consent to this transfer for the sole purpose of delivering ERATHOS services.

Data Incident Response

While no method is 100% secure, ERATHOS is prepared for data incidents such as breaches or intrusions.

Our protocol includes:

  • Notification to affected users

  • Disclosure of the measures taken to mitigate impact and protect data

Accessing and Correcting Your Data

You may request:

  • A list of your stored data

  • Corrections or updates

  • Deletion of your data (except when legally required to retain it)

To exercise these rights, contact us at privacidade@erathos.com. We will provide the requested information clearly and free of charge.

Data Sharing

We only share your data with trusted partners involved in the development of complementary ERATHOS services.

We may use anonymized data for internal research, marketing, and product development.
By agreeing to this policy, you also consent to anonymous data being used for platform publicity.

Your Rights Under the LGPD

You, as a data subject, are guaranteed the following rights:

  • Confirmation of data processing

  • Access to your personal data

  • Correction of incomplete or outdated data

  • Deletion of unnecessary or unlawfully processed data

  • Data portability to another provider

  • Revocation of consent

  • Information on data sharing

  • Right to refuse consent and know the consequences

  • File a complaint with the national authority

  • Object to processing you believe is unlawful

Data Collected by Connectors

We extract data from your sources to ingest into your Data Warehouse. If you're using a data warehouse hosted by Erathos, this information is stored in our infrastructure.

All connectors using Google APIs comply with Google’s API Services User Data Policy, including the "Limited Use Requirements".